Thanksgiving FAQs

What time can I expect my order to arrive Thanksgiving Week?

Our delivery windows are as follows:

Sunday

  • Manhattan + Bronx 10 AM - 4 PM
  • Jersey (Hudson) 12 PM - 6 PM
  • North BK + South BK + Queens 2 PM - 9 PM

Monday

  • Manhattan + Bronx 10 AM - 4 PM
  • South Brooklyn 12 PM - 6 PM
  • North BK + Queens 2 PM - 9 PM

Tuesday

  • Manhattan + Bronx 10 AM - 4 PM
  • Jersey 11 AM - 7 PM
  • South Brooklyn 12 PM - 6 PM
  • North BK + Queens 2 PM - 9 PM

Wednesday

  • Manhattan + Bronx 10 AM - 5 PM
  • Jersey (Hudson) 12 PM - 6 PM
  • South Brooklyn 12 PM - 6 PM
  • North BK + Queens 2 PM - 9 PM

When will you be delivering Thanksgiving week?

We will be delivering Sunday-Wednesday Thanksgiving week. All Thursdays orders have been shifted as follows:

Essex & Bergen NJ + Queens + South Brooklyn + South Manhattan (59th and below): Shifted to Tuesday, November 26th.

Hudson NJ + North Brooklyn + Bronx + North Manhattan (60th and above): Shifted to Wednesday, November 27th

How will I be charged for my Turkey?

Orders placed will be reserved with an approximate 50% deposit. The day prior to delivery, your credit card will be billed for the full price of the heaviest bird in the weight range you have selected. On the day of your delivery we will weigh your bird and a final price adjustment will be made in the form of credit issued to your account for any amount billed over the exact price per pound of the specific bird you receive. In an effort to reduce food waste and support the farms we work with in a meaningful way, deposits on turkeys will not be refunded. All orders are final. If you took advantage of any discounts, please note that the discount will not apply toward your deposit, but will apply toward the final price of your bird.

Please note that once added to cart, this item cannot be removed without customer support assistance.

What is the latest date I can place an order to get it by Thanksgiving?

You can order up until 11:59 am (noon) on Tue, November 26th for delivery on Wed, November 27th.

Our order cut-off times are as follows:

11:59 am (noon) on Sat, November 23rd for delivery on Sun November 24th.

11:59 am (noon) on Sun, November 24th for delivery on Mon November 25th.

11:59 am (noon) on Mon, November 25th for delivery on Tue November 26th.

11:59 am (noon) on Tue, November 26th  for delivery on Wed November 27th.

Will my Turkey arrive fresh or frozen?

All our turkeys will be delivered fresh, and not frozen.

Some turkeys may arrive "hard-chilled," indicating they are maintained between 26 and 32 degrees without freezing. Although the outer part may seem frozen to the touch, the inside remains unfrozen.