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How It Works

If you live in Brooklyn, Manhattan, or Queens, the answer is most likely yes! Check your zip code here.

Didn't find what you're looking for? Contact Us.

We deliver on Monday, Tuesday, Wednesday, Thursday and Friday each week.

All deliveries are made between 12-10 PM. Unfortunately, we are unable to take requests for specific delivery times. 

Wish we'd deliver on another day or at another time? Tell us here!

COMING SOON: We are very close to rolling out a feature to that will send automatic alerts when your delivery is 30 minutes away. Stay tuned!

Didn't find what you're looking for? Contact Us.

Yes, all of our Farm Boxes are customizable! Log into your account to customize your box. Remove items you don’t like and double up on item you’d prefer more of instead! Just be sure to do so before your order cut-off time and don’t forget to save your changes before you navigate to another page!


Check out this quick video tutorial on how to customize your Farm Box!

Didn't find what you're looking for? Contact Us.

No! You don’t have to subscribe to get deliveries from Farm To People. You can always order à la carte from any of the items in our online store, no subscription required.

Didn't find what you're looking for? Contact Us.

Currently, our Farm Boxes are only available on a subscription basis. This allows us to support our local farm partners with meaningful harvest commitments and keeps our food waste at less than 1%!


If you’d like to give one of our Farm Boxes a try, simply subscribe to your box of choice, allow your order cut-off time to pass, then remove your subscription under My Account > Recurring Items.

Didn't find what you're looking for? Contact Us.

Our recipe-driven Cook’s Boxes (Omnivore, Paleo, and Vegetarian) are curated to serve 2 people. You will be able to enjoy 1 full meal, plus additional fruits and veggies to use throughout the rest of the week. 

Our Seasonal Produce Boxes serve:

  • Small (1-2 people) - Includes 6-8 seasonal produce items, rotating weekly.
  • Medium (2-3 people) - Includes 8-10 seasonal produce items, rotating weekly.
  • Large (4+ people) - Includes 9-11 seasonal produce items, rotating weekly.

Didn't find what you're looking for? Contact Us.
For NYC customers delivery is FREE on all orders over $50!
For Hamptons customers delivery is FREE on all orders over $100! 

In NYC orders between $20 and $49.99, delivery is $4.99.

Order minimum for NYC: $20
Order minimum for the Hamptons: $100

Didn't find what you're looking for? Contact Us.

Yes! Both our Cook's Boxes and Seasonal Produce Boxes include a printed recipe card with a recipe suggestion each week. For more information on the ingredients in your Farm Box, scan the QR code on the card to view the week's digital Know Your Food Card which includes storage tips, farm info, and more!

You can also browse Recipes & More where you’ll find an archive of hundreds of recipes, tips, and suggestions. Recipes for the upcoming week’s Farm Boxes are added to the Recipes & More each Thursday. Additionally, they are also included in the ‘What’s In the Box’ email, which you will receive if you have an upcoming Farm Box delivery scheduled. 

Please note, additional ingredients not included in your box may be required to complete some recipes.

Didn't find what you're looking for? Contact Us.

 

The Food

We source our produce from a group of trusted, small-scale farmers within 200 miles of NYC that are either USDA Certified Organic or utilize organic growing practices but may not be certified. 


A few of our year-round produce items are sourced outside our local area (either in the winter months, or because those items don’t grow locally during any part of the year). These include:


You can learn more about our mission and food sourcing standards here: About Us
All of our food is grown using organic methods. It is entirely free of hormones, antibiotics, GMOs and almost entirely without pesticides. Some of our producers are certified organic, but some are not. We’ve made a commitment first and foremost to farmers in the Mid-Atlantic. We decided to choose producers based on our own calibration of standards. The official organic certification is too costly for many of our producers, even though they abide by the same practices.

Our approach involves talking with every farmer and discussing their growing practices. We ask questions that are key components to other certifications such as G.A.P. (Good Agricultural Practices) and Certified Naturally Grown (USDA Organic Certification alternative).

All of the fruit we sell is grown using IPM (Integrated Pest Management). It is a farming process in which farmers use as little spray as possible and do what they can to cultivate a strong presence of “good” bugs.
All of our meat and dairy is pasture raised with no hormones or antibiotics. All of the grazing animals are 100% grass fed.

We cannot officially call our farmers organic, but we do trust that the farmers we work with raise crops that are healthy for them, their farm and anyone who consumes the food they raise.

You can learn more about our food and our mission here: About Us

In most cases, yes! Our Seasonal Produce Boxes are always plant-based and never contain meat, dairy, or gluten. We offer our Cook’s Boxes in three different options (Omnivore, Paleo, Vegetarian) to suit your specific dietary lifestyle.

All of our Farm Boxes are customizable, allowing you to swap out any item to which you might be allergic. Please keep in mind that our boxes are all packed in the same facility, so if you have a severe allergy to a particular item, we recommend you reach out to our team so we can best advise you and ensure your safety.

Additionally, you can choose to order à la carte to further tailor your order to your specific dietary needs, no subscription required.

Didn't find what you're looking for? Contact Us.

All of our beef, pork, poultry, and seafood cuts are frozen. This is the same way in which our producers store their proteins and deliver them to us. Flash-freezing meat ensures it maintains its farm-fresh or wild-caught flavor and texture while preserving the nutrients created by the animal’s natural diet.

ATTN: Due to current high demand, you may receive meat that is fresh. Our farm partners are working hard to help us feed as many New Yorkers as possible. If you receive a cut of fresh meat, you may choose to freeze it upon delivery or consume it within 3-5 days. If you have any concerns about your order, please don't hesitate to contact us at questions@farmtopeople.com.

Didn't find what you're looking for? Contact Us.
Yes! Our produce is truly farm-fresh so you might notice a little dirt every now and then (that’s okay with us). We always recommend giving your produce a good rinse under cold water right before you prepare it.

Didn't find what you're looking for? Contact Us.
No, we don’t. It is currently illegal to sell raw milk outside of farm locations in the state of New York. We do, however, sell raw milk cheeses. Browse our cheese selection here.

Didn't find what you're looking for? Contact Us.
The answer to this question varies by cheese type. Read the full description of any cheese you may be interested in to learn if it is made from raw or pasteurized milk.

Didn't find what you're looking for? Contact Us.

 

Orders

For Monday deliveries, the cut-off time is 11:30 PM on Friday.
For Tuesday deliveries, the cut-off time is 11:30 PM on Saturday.
For Wednesday deliveries, the cut-off time is 11:30 PM on Sunday.
For Thursday deliveries, the cut-off time is 11:30 PM on Monday.
For Friday deliveries, the cut-off time is 11:30 PM on Tuesday.

If you need to cancel your order after the cut-off time has passed, please email us at questions@farmtopeople.com.

Didn't find what you're looking for? Contact Us.

After adding a Farm Box to delivery, locate and click on the “Customize” button in your shopping basket. Use the + and - buttons to add and remove items from your box as desired. See how in this short video tutorial.

You will have the ability to increase the quantity of most produce items in your, however, you will not be able to increase the quantity of non-produce items that are included in our Cook’s Boxes (meats, cheeses, pasta, etc.)

To get the most out of your Farm Box, be sure that there are “0 Items Left to Add” before finalizing your box’s contents. Don’t forget to SAVE your changes before continuing shopping, navigating away from the customize page, or logging out of your account.

Keep in mind that all customizations must be made prior to your order’s cut-off time.

Didn't find what you're looking for? Contact Us.
Don’t worry! The “Customize” button will appear when we finalize sourcing for the upcoming week’s Farm Boxes and publish them to our website. This typically occurs on Thursdays for the following week’s deliveries. If you are visiting our website on Monday, Tuesday, or Wednesday and don’t see the “Customize” button, check back on Thursday.

If you are visiting the website Thursday-Sunday and don’t see the “Customize” button under your Farm Box’s name in your cart, please contact us for assistance.
Delivering harvested-to-order produce and local foods requires a bit of a different model than your traditional e-commerce checkout process. Our ordering process centers around an order “cut-off time,” which allows us to place orders with our farm partners leaving them enough time to harvest, process, and deliver their goods to us (just in time to deliver to you!).

For this reason, there is no checkout button on our website. All items in your cart at the time of order cut-off will be automatically finalized and billed for, and will arrive on your scheduled delivery day.

Didn't find what you're looking for? Contact Us.

Navigate to the Upcoming Deliveries page and click the “Skip Delivery” link associated with the date(s) you’d prefer to not receive a delivery. You can skip a delivery up to six weeks into the future.

If you’ve skipped a delivery date and have changed your mind, you can restore your order by clicking the appropriate date’s “Restore Delivery” link on the Upcoming Deliveries page.

Looking to skip multiple consecutive weeks? Or dates more than six weeks in the future?
Place a Vacation Hold on your account. Just select the start and end dates of your desired delivery hold period and click “Add Vacation.” NO orders will generate during this time period, recurring or otherwise.

If you would like to place an order before the end of your Vacation Hold, you must first remove your vacation hold to be able to shop the online store. You can do so here: Delivery Hold

 
Didn't find what you're looking for? Contact Us.

Oh no, we’re so sorry about that! Please let us know ASAP and we’ll make it right. If an item is broken/spoiled/etc., please take a photo so we can inform the maker, farmer, and/or packing team. Photos can be emailed to questions@farmtopeople.com or texted to (973) 910-1445.


Didn't find what you're looking for? Contact Us.

 

Payment

When you register for an account with us, you will be asked to enter a credit or debit card. Your card will remain on file and will be billed 48 hours prior to any scheduled delivery.

Payment details are collected directly and exclusively stored by our secure, PCI compliant merchant service provider, Stripe. Farm To People does not have access to your full credit card number, card expiration date, or CVV code.

What forms of payment are accepted?
We accept any major credit/debit card. We do not accept payment via cash or check.


Didn't find what you're looking for? Contact Us.

You will receive an email notification approx. 48 hours prior to delivery if your credit card declines. We will make attempts to re-bill you prior to your delivery date. Please update your payment information in My Account promptly to avoid any delay in the delivery of your order.

Didn't find what you're looking for? Contact Us.
Find your account balance at the top of your Delivery History page. Credits are shown as negative balances, while positive balances reflect due payment.

Didn't find what you're looking for? Contact Us.
Enter your discount code into the field labeled “Enter Discount,” located in your shopping cart. This field is not visible if your cart is empty.

Didn't find what you're looking for? Contact Us.

In most cases, you may only apply one discount code or voucher per order (excluding gift cards.)

Some discounts only apply to subscription items, so double check your code to make sure that’s not the case. Please also make sure your code has not expired.

If you applied a discount code and later cancelled the order to which it was applied, please email us (include code in message) and we can help. You will likely experience difficulties applying the code to another order.

Didn't find what you're looking for? Contact Us.

Most discount codes can be used only once.

Didn't find what you're looking for? Contact Us.

Oh no! Please email us within 1 hour of placing your order and we can apply it for you.

Didn't find what you're looking for? Contact Us.

 

Delivery

We deliver between 12PM-10PM. Unfortunately, we are not currently able to accommodate requests for specific delivery times or windows.

If the phone number you provided at registration can receive SMS messages, you will receive a text message notifying you when you are next up on your driver’s route. This message will also include an ETA and live GPS tracking link.

COMING SOON: We are very close to rolling out a feature to that will send automatic alerts when your delivery is 30 minutes away. Stay tuned!

If you would like a more precise estimate of when your delivery will arrive, please contact us the morning of your scheduled delivery and we will be happy to help.

Didn't find what you're looking for? Contact Us.
No worries! We deliver successfully to hundreds of people each week who are not present to receive their order in person.

To help us better serve you, please leave detailed instructions for your delivery driver here: Preferences. You may want to include your building’s intercom or door code, a description of your front door, and/or where to leave your box if your driver isn’t able to access your building.

If the phone number you provided at registration can receive SMS messages, you will receive a text message notifying you when you are next up on your driver’s route. This message will also include an ETA and live GPS tracking link. You’ll receive a second notification when your driver is arriving and a third when your box has been delivered.

Didn't find what you're looking for? Contact Us.
All frozen and refrigerated items (including but not limited to proteins, dairy, ferments, and fresh pastas) are packed in a insulated box liner with non-toxic cold packs. In the colder months, orders containing only produce items may not include insulation or cold packs.

Didn't find what you're looking for? Contact Us.

We have temporarily suspended this program due to COVID-19. If you wish, please save your packaging materials for return at a later date. 

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Yes! We hope you’ll participate in our Reuse Program and return your undamaged boxes, insulation liners, and cold packs by leaving them out for pick-up by your driver when you are expecting your next delivery. We cannot accept damaged materials or packaging from other retailers or delivery services. 

It’s helpful to leave a note where to find your packaging for pick-up in your delivery instructions here.

To recycle damaged/leaking cold packs, please follow these instructions.

Didn't find what you're looking for? Contact Us.
Don’t worry, we’re here to help! Get in touch with us as soon as possible and we can help you locate precisely where your box was left by our driver. For the quickest response, please call or text us at (973) 910-1445.

Didn't find what you're looking for? Contact Us.
Yes! You’ll receive a link to tip your driver in your delivery SMS notification. Click the link to be taken to Venmo, a cashless payment app, and leave your desired tip.

We know tipping culture is weird, so please don’t feel pressured to tip! It’s our hope that when you feel like the service you received is worthy of a little something extra, you’ll share your gratitude by tipping your driver directly. Farm To People does not have visibility into the tips you share, nor do we factor tips into our drivers’ compensation packages.

Have more questions? Contact us and we’ll be happy to answer them.

 

My Account

Please email us at questions@farmtopeople.com. We will help you out!

Didn't find what you're looking for? Contact Us.

From the login page, click on “Forgot your password” and enter the email address associated with your account. Check your inbox for a link to reset your password.

If the system isn’t recognizing your email, or you receive an error message, please contact us for further assistance.

You can update your name, billing and delivery addresses, and credit card information in My Account.

If you need to change your delivery address for an order whose cut-off time has already passed, please email us at questions@farmtopeople.com promptly.

Didn't find what you're looking for? Contact Us.

You can update your delivery address in My Account.

Please note: Changes to your delivery address will only impact orders for which the cut-off time has not yet passed.

If you need to change your delivery address for an order whose cut-off time has already passed, please email us at questions@farmtopeople.com promptly.
Yes! For every friend you refer, you’ll get $10 to spend for yourself! Just have them list you as their referrer upon registration, or share with them your personal referral code, located on the Referrals page of your account.

Be sure to share with them the code SHARETHELOVE so they get $10 too!

Didn't find what you're looking for? Contact Us.

 

Manage Your Subscription

Check the Upcoming Deliveries page to review your orders up to six weeks into the future.

Didn't find what you're looking for? Contact Us.
For one-time delivery date changes (e.g. just this week), contact us and we’ll be happy to assist.

If you’re subscribed to a Farm Box and would like to change the delivery day for all future deliveries (e.g. from Wednesdays to Monday, or vice versa) follow the below instructions:
  1. Navigate to the Recurring Items page and remove your Farm Box subscription
  2. Go to the Farm Boxes page, select your preferred frequency from the drop down menu under your desired box, then resubscribe by clicking “Add to Delivery”
  3. When prompted for your delivery start date, be sure to choose an available option on the day of the week you would prefer to receive all future deliveries
Need help? Contact us and we’ll be happy to assist you.
We’re working on making this easier! To change box types:
  1. Navigate to the Recurring Items page and remove your Farm Box subscription
  2. Then visit the Farm Boxes page and select your preferred frequency from the drop down menu under your desired box
  3. Click “Add to Delivery” and indicate your preferred start date for your new box
You can confirm changes made by reviewing your Upcoming Deliveries.

Didn't find what you're looking for? Contact Us.
You can choose to receive your Farm Box on an “Every Week” or “Every Other Week” frequency. Change your delivery frequency preferences on the Recurring Items page of your account.

If you are looking to skip delivery for a specific week(s), navigate to the Upcoming Deliveries page and click “Skip Delivery” next to the date(s) you’d like not to receive delivery.

Didn't find what you're looking for? Contact Us.
Place a hold on your deliveries here: Delivery Hold. Select the start and end dates of your desired hold period and click “Add Vacation.” NO orders will generate during this time period, recurring or otherwise. Your first scheduled delivery date after your hold expires (if within 6 weeks) can be viewed here: Upcoming Deliveries.

If you would like to place an order before the end of your Vacation Hold, you must first remove your delivery hold to be able to shop the online store.

Didn't find what you're looking for? Contact Us.
Don’t go! If there is something we can do to right a wrong or help you get the most out of your subscription, please contact Shelby, our customer happiness specialist, with your feedback. She’ll be eager to assist you!

To cancel your subscription, navigate to the Recurring Items page and remove all items shown by clicking the gray (x) to the right of each item. Click “Update Order” to save your changes.

Note: Your shopping cart only reflects deliveries up to six weeks into the future. Removing items from specific delivery dates in your shopping cart will NOT cancel your subscription unless you select “All Future Deliveries” when prompted.

Didn't find what you're looking for? Contact Us.

 

Gift Farm To People

You can purchase an e-gift card here, which will apply to any item in our online store, including Farm Boxes. If you'd like to send a physical gift card, please email us and we'll be happy to assist you! Unfortunately, we do not accept gift orders.

Why? We want to make sure the recipient of your gift has the ability to choose the items in their box so no food goes to waste. We also want to make sure their delivery of perishable goods isn't a surprise!

Didn't find what you're looking for? Contact Us.

We offer digital gift cards, called e-gift cards. They can be purchased here. Simply fill out the recipient's info, specify the dollar amount value for the card, and write your gift note. A gift code will be emailed directly to the recipient... within minutes!

If you would like to purchase a physical gift card, please email us at questions@farmtopeople.com.

Didn't find what you're looking for? Contact Us.
Enter the gift card code in the “Enter Discount” field in your shopping cart.

Didn't find what you're looking for? Contact Us.

Oh no! Just email us and we will re-issue it for you.


Didn't find what you're looking for? Contact Us.

 

About Us

We’ve been supporting makers and farmers since 2012!
Farm to People was founded by a father and son team - David and Michael Robinov -  from a shared passion for wholesome, delicious food made the way it should be, by small-batch makers using traditional methods. We hope Farm To People can be a platform that will energize a sustainable, transparent food system conversation for conscious eaters who want to support small-batch producers!

We do not have a permanent storefront, but during the holiday season, you can come visit us at the Union Square and Bryant Park Holiday Markets! Check your email for updates on those and other pop-ups.

 

Didn't find what you're looking for? Contact Us.

Thanks for your interest! We’re not currently hiring, but we’d still love to meet you for anything that might come up. Please email your resume to us at jobs@farmtopeople.com.

 

Discover More From Us

MEET OUR FARMERS & MAKERS
BE SOCIAL WITH US
@FARMTOPEOPLE
#KNOWYOURFOOD
BROWSE TIPS AND RECIPES
MY DELIVERIES

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